Shipping

At Certified Excellence our goal is to bring you the products you order as
quickly as we can. Every day, we do our best to deliver to hundreds of
customers across the world on time.

Your order delivery is divided into two phases:

Processing time: This includes order verification, securing stocks, and quality checks. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. 

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.Your order will be delivered in 1-3 days

From the product selection page, choose the product you want to order and add it to cart.

View all the selected products at your cart page, with an option to modify the selection of any of the products chosen.

There you can process your checkout of the products you are purchasing, or continue shopping from the existing Shopping Cart Page.

If you feel your shopping is done, you may proceed to “checkout” to process with payment.

With the best of options, our user-friendly website is convenient enough to book your orders. However, considering the tricky norms of schedules we can accept your orders via email.

To track your order, we will send you an email with all the required information. You may then log on to verify the order status of your shipment while tracking if it's shipped or not as well as can get the access to know where it reached if it's shipped.

We do not charge any amount other than the product itself, it's shipping and handling fee however, there can be any additional charges which may be levied to some areas of shipping imposed by the existing territorial authorities.

If you wish to opt for any modification in your order, you may always contact us at our given email within the period of shopping as once the item is shipped; we may not be able to entertain your request of changing or canceling any order
and you will be levied with a full charge. We do apologize for the
inconvenience you may face in this regard, however in order to not to face any hassle we urge you to go through our returns and shipping policy for further
clearance.

We care about you so we work with genuine systems and trustworthy partners such Secure Socket Layer (SSL) to ensure the safety and security of all the information shared by our valuable customers.

You may book in bulk, or contact us at our given email address or via our toll-free number anytime to entertain your request for bulk or group orders.

Promo Codes or Coupons are actually made to let the customer know how we value them and care about them. These coupons or promos are time bound and can be claimed
as per given instructions. You may use them against your shopping while updating them in Promo/Coupon Code Box in your cart before checking out. Once the code is updated by you, you can proceed to checkout and avail the discount
as given.

We dispatch all the ordered products from our end within 2 working days, and the whole process of shipping may take 5 working days (except for any delays due to any reasons). You may track your order from our Order Status Page, and revert
back to us if your order didn’t reach to you within the time prescribed in the email confirmation to get urgent assistance from our side.

Once you go through shopping at Charmed by TJ, you will receive all our newsletters including promotions, deals, discounts, etc. If you are not registered already, you may register now and opt to get all our newsletters.



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